As mandatory regional COVID-19 shutdowns continue, Uplifter is proactively working on new features to help clubs manage their membership during shutdowns and more easily resume operations when shutdowns have been lifted.
During this time, club support needs have shifted and Uplifter has observed a reduction in support requests. In light of this reduction and to maximize our team’s remote collaboration, we will be adjusting our support hours to Monday through Friday 9:00am – 4:00pm (excluding statutory holidays) and temporarily pausing our chat support. These changes will also allow Uplifter’s team members working remotely to best support their families while still ensuring the quality of support you’ve come to expect from Uplifter.
In the interim, if you would like to learn more about our new time-saving features, or Uplifter’s recommended best-practices in order to help plan for a smooth return to services, please feel free to catch-up on our library of feature videos on Youtube and Facebook.
As always, if you have any questions, we encourage you to contact us at support@uplifterinc.com.
We are encouraged by the overwhelming support we see in communities across Canada and the world during this challenging time. Let’s continue to uplift each other, and together I know we’ll come through this with a stronger, more connected community.
Take care,
Jackie Kwan
CEO, Co-founder
